1. Free Delivery Via PAXI – Takes 7-9 working days – Valid for orders over R750
2. PAXI – R60 – Takes 7 – 9 working days – Delivered to any PEP store of your choice
3. Aramex – R100 – Takes 3 – 5 working days – Delivered to your door
4. Same Day Delivery – R120 – Only available for certain areas in Cape Town
5. Collection @ Kenilworth Centre – R0 (free) – Scheduled for same or next day
Return
We do not offer refunds at this point, but we offer exchange options for all products that are logged within 3 days.
Products should be returned using the same delivery method that was used for shipping. Faiga will pay the courier’s return fee and ship the requested exchange product (If the item is not on sale). If the requested exchange product is out of stock, you’ll receive store credit that you can use at faiga.co.za at any time. We only exchange an item once, so please make sure you select the correct size on your second order (exchange order). If you fail to choose the correct size on the exchange order, you’ll be liable for courier fees.
Help
Give us a shout if you have any other questions and/or concerns.
Email: [email protected]
Phone: 021 205 3560
Whatsapp: 071 636 2489
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